Meaghan Umphrey
Registered Hearing Instrument Practitioner Pardon Me Hearing
North Vancouver, BC
Ontario native and Registered Hearing Instrument Practitioner, Meaghan Umphrey moved to Vancouver in 2015 to pursue a life on the west coast and a career in private practice. It was here in Lynn Valley that she worked for several years, recommending and fitting hundreds of hearing aids. Eventually, Meaghan moved back to Toronto in 2018 to be closer to her family. While in Ontario, Meaghan worked for two large hearing aid manufacturers before realizing that being in clinic was where she truly thrived. A couple of years, provinces and a pandemic later, Meaghan returned to the community she grew so fond of, North Vancouver. Her unique hybrid of skills learned both in clinic and at a hearing aid manufacturer make her an accomplished, experienced and skilled clinician. She has a deep longing to help those in her path and is inspired by those in the community. She has built relationships not only with patients but with a vast number of healthcare professionals over the years. Meaghan practices using a relationship centred model of care. This means that the preferences of her patients are acknowledged at every step of the hearing care journey. She understands that quality care happens when there are strong reciprocal relationships (based on mutual trust and respect) among everyone involved (patient, family members and healthcare professional). ‘We are embarking on this journey together; the road to better hearing should not be a lonely one.’ Meaghan’s father suffered from hearing loss her entire life prompting her to enroll in the Hearing Instrument Specialist program at George Brown College where she eventually graduated with honours. Meaghan holds an undergraduate degree from the University of Guelph, worked at an ENT’s office and also volunteered with the infant hearing program at Mount Sinai Hospital in Toronto. In her free time, Meaghan enjoys hiking, snowboarding, yoga and golf. She’s got a knack for vintage clothing, golden retrievers and local craft beer. Meaghan is thrilled to be back on the North Shore and looks forward to serving the community again.
Noland Trombley
Registered Hearing Instrument Practitioner
Vernon, BC
British Columbia native and Registered Hearing Instrument Practitioner Noland Trombley began his official journey as a hearing professional in Vancouver in 2012 and worked as a provider until relocating with his family to the Okanagan in early 2018. Noland’s previous experience as an experienced musician and Certified Audio Engineer in addition to currently working in private practice as a Registered Counselling Therapist make him well-suited to provide the highest of patient care regarding patient-centred solution-focused outcomes. Noland enjoys the challenge of hearing his patient’s current hearing troubles, and collaborating with them to find the best solutions to improve the quality of their life through better hearing. Noland values being in a position to help people understand the greatly underestimated importance of treating hearing loss while providing trustworthy and warm service to his clients. In his free time Noland and his family have fun exploring to find the hidden gems that the Okanagan has to offer in terms of scenic drives, amazing weather, beaches, parks, restaurants, breweries and wineries.
Tyler Robinson
Registered Hearing Instrument Practitioner
Salmon Arm, BC
Registered Hearing Instrument Practitioner Tyler Robinson has been enthusiastic about hearing aids since 2018, when he became an administrator in a busy hearing centre. He worked hard for the next few years to complete his education and lay a strong foundation for a career as a hearing professional, registering with the College of Speech and Hearing Health Professionals of British Columbia (CSHBC) in 2021. In early 2023, Tyler relocated to Chase with his young family to enjoy a quieter lifestyle and shift focus to his quickly growing son. Tyler is passionate about providing each patient with the highest quality of care, taking special interest in the details of each individual case. Having seen the impacts of hearing loss on loved ones first-hand, Tyler is committed to improve his patient’s hearing ability and in turn, their quality of life.
Markus Hilbert
Au.D Doctor of Audiology
Kelowna, BC
I’m Markus Hilbert, Au.D., and I am a Doctor of Audiology. I’ve worked in private practice, public health, University instruction, and much more. I advocate for the patient, for the profession and for getting the best hearing possible for honest, transparent pricing. I think hearing care is a necessity that should be accessible and affordable by all. Working with Pardon Me allows me to provide excellent Audiological services with integrity. I have lived in Kelowna since 2011, grew up in Calgary, studied abroad, set up clinics in India and Africa, and am passionate about, and love what I do!